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TERMS AND CONDITIONS – PULSE AND COTTON
Effective Date: March 21, 2026
These Terms and Conditions (“Terms”) govern your use of this website and services provided by Pulse and Cotton, operated by UCA LOGISTICS LLC. By accessing or using our website, you agree to these Terms.
1. Business Information
Store Name: Pulse and Cotton
Legal Entity: UCA LOGISTICS LLC
Address: 1567 S State College Blvd, Anaheim, CA 92806, USA
Email: support@pulseandcotton.com
Phone: +1 (714) 270-3274
2. Eligibility
You must be at least the age of majority in your state or province to use this website or make a purchase.
3. Pricing, Payments & Taxes
Pricing Transparency
All prices are listed in United States Dollars (USD). The total price shown at checkout is the final amount charged.
Taxes
Applicable taxes, if required by law, are included in the final price displayed at checkout.
Payment Methods
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, and Google Pay. Availability may vary depending on your location or device.
Payment Authorization
Orders are processed only after successful payment authorization. We reserve the right to cancel or refuse any order in case of suspected fraud or unauthorized transactions.
4. Order Processing & Shipping
Shipping Area
We currently ship within the United States only.
Processing Time
Orders are processed within 1–2 business days (Monday to Friday).
Delivery Time
Orders are typically delivered within 3–4 business days after shipment.
Total Delivery Time
Estimated delivery time is 4–6 business days from the date of order.
Shipping Cost
Free standard shipping is provided on all U.S. orders.
Carriers
We use USPS, UPS, and FedEx.
Tracking
Tracking information is provided via email once your order has shipped.
Address Accuracy
Customers are responsible for providing accurate shipping details. Address changes must be requested within 24 hours of placing the order.
5. Returns, Refunds & Exchanges
Return Window
Returns are accepted within 30 days of delivery.
Return Eligibility
Items must be unused, unworn, in original condition, and in original packaging with proof of purchase.
Return Shipping
Approved returns include a prepaid return label. No restocking fees are charged.
Refunds
Refunds are issued to the original payment method within 10 business days after the returned item is received and approved.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with supporting photos.
Exchanges
Exchanges are accepted within the same 30-day return period, subject to product availability.
6. Order Cancellations
Orders may be canceled within 24 hours of placement. Orders that have already been shipped cannot be canceled and must follow the return process.
7. Product Information & Availability
We make every effort to ensure product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them at any time without prior notice.
8. Prohibited Use
You agree not to use this website for any unlawful or unauthorized purpose, including violation of intellectual property rights or applicable laws.
9. Limitation of Liability
To the fullest extent permitted by law, Pulse and Cotton shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.
10. Governing Law
These Terms are governed by the laws of the State of California, United States.
11. Contact Information
For any questions regarding these Terms, please contact us:
Email: support@pulseandcotton.com
Phone: +1 (714) 270-3274
Address: 1567 S State College Blvd, Anaheim, CA 92806, USA