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Pulse and Cotton: Billing & Payment Policy

1. Pricing Transparency and Total Cost

Pulse and Cotton is committed to an honest and transparent shopping experience. We ensure that the price you see on the product page is the final price you will pay at checkout.

  • All-Inclusive Pricing: For all orders within the United States, the price displayed on each product page is inclusive of all applicable sales taxes.

  • No Added Tax: Unlike traditional retailers, we do not add sales tax on top of your order at the final step of checkout.

  • No Hidden Fees: We do not charge additional handling, processing, or "hidden" fees.

  • Free Shipping: We offer Free Standard Shipping on all orders within the United States.

  • Total Amount: The total amount shown in your shopping cart is exactly what will be charged to your payment method.

2. Currency and International Transactions

  • Currency: All transactions are processed in United States Dollars (USD).

  • International Fees: For international orders, your bank or card issuer may apply currency conversion or international transaction fees. Pulse and Cotton is not responsible for these third-party charges.

3. Accepted Payment Methods

We accept the following payment methods through Shopify’s secure, PCI-compliant checkout:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover.

  • Digital Wallets: PayPal, Shop Pay, Google Pay, Apple Pay.

  • Eligibility: Available payment methods may vary based on your location, device, or eligibility.

4. Payment Processing

  • Immediate Billing: Your payment method will be charged at the time your order is successfully placed.

  • Order Confirmation: An itemized receipt will be sent to your email immediately after purchase. Please retain this for your records.

  • Authorization: Orders are only processed after successful payment authorization.

5. Payment Security

  • Data Protection: We use SSL (Secure Sockets Layer) encryption technology to protect your personal and financial information.

  • PCI Compliance: We comply with PCI-DSS security standards to ensure your data is handled safely.

  • No Storage of Sensitive Data: Full credit card numbers and CVV codes are never stored on our servers.

6. Billing Accuracy and Fraud Prevention

  • Accurate Information: Customers are responsible for providing current and accurate billing information.

  • Address Match: For security, billing addresses must match the address associated with your payment method.

  • Order Verification: We reserve the right to cancel and fully refund any order that fails our security checks.

7. Refunds

  • Original Method: Approved refunds are issued only to the original payment method used.

  • Processing Time: Refunds are typically processed within 10 business days after approval.

  • Inquiries: Please contact us regarding billing concerns before initiating a chargeback to ensure a faster resolution.

8. Business Contact Information

Pulse and Cotton Address: 1567 S State College Blvd, Anaheim, CA 92806, USA

Phone: +1 714 270 3274

Email: support@pulseandcotton.com

Hours: Monday – Friday, 9:00 AM – 6:00 PM (PT)