Shipping policy

Shipping Policy – Pulse and Cotton

Shipping Origin & Destination
All orders ship from our warehouse in Anaheim, CA, USA. We currently ship within the United States only. International and APO/FPO shipments are not available. P.O. Box delivery may vary by carrier.

Order Cut-Off & Processing
Orders placed before 5:00 PM (PT) on business days are processed the same day. Orders after 5:00 PM, on weekends, or public holidays are processed the next business day. Orders are typically processed within 1–2 business days (Monday to Friday)  after payment confirmation.

Shipping Cost & Transit Time

• Free standard shipping on all U.S. orders

• Delivery typically takes 3–4 business days (Monday to Friday)  after shipping

• Estimated total delivery: 4–6 business days  (Monday to Friday) from order confirmation

Shipping Carriers
USPS, UPS, FedEx

Order Tracking
Tracking details are sent via email once your order ships.

Address Changes & Accuracy
Customers are responsible for providing accurate shipping details. Address changes must be requested within 24 hours of order placement.

Lost or Damaged Shipments
If your order is lost or arrives damaged, contact us immediately at support@pulseandcotton.com or +1 714-270-3274.

Order Cancellations
Cancellation requests must be made within 24 hours of order placement. Orders already shipped follow our Return & Refund Policy.