Shipping Information

📦 Shipping Information

Fast, Reliable, and Always Free Shipping Within the USA

At pulseandcotton.com, we take pride in delivering your products quickly and safely. Every order is packed with care at our U.S. facility and shipped through trusted carriers to ensure a smooth delivery from our warehouse to your door.

1. Order Process & Fulfillment

🛒 Step 1 — You Place Your Order

Once you find the perfect massager or accessory, simply add it to your cart and checkout.

After your purchase is completed, you will receive an Order Confirmation Email containing:

Your order number

Order summary

Total cost

Shipping address

📦 Step 2 — We Prepare Your Order

All products are in-stock and ready to ship.

Our fulfillment team begins preparing your package right away.
Fulfillment time: 1 business day

2. Shipping & Delivery

🚚 Step 3 — Your Order Is Shipped

Your order ships from our U.S. facility via one of our trusted carriers:

USPS

UPS

FedEx

Once your order ships, you will receive a Shipping Confirmation Email with:
✔ Tracking number
✔ Carrier name
✔ Estimated delivery window

📬 Delivery Time

2–5 business days
(Depending on destination and carrier speed)

🇺🇸 Shipping Region

We currently ship within the United States only.

💰 Shipping Cost

All orders ship FREE — no minimums, no surprises.

3. Tracking Your Order

You can track your package anytime using the tracking link in your confirmation email.

If tracking shows unusual delays, simply contact us:

📧 support@pulseandcotton.com
📞 +1 (714) 270-3274

We will follow up with USPS, UPS, or FedEx on your behalf.

4. Multiple Packages

If your order contains multiple items, they may ship separately depending on availability.
Each package will have its own tracking number for convenience.

5. Delivery Issues

If your package shows as delivered but you haven’t received it:

Check with household members

Look around your mailbox, porch, or building entry

Check with neighbors

Wait 24 hours (sometimes carriers scan early)

Still missing?
We will help investigate and resolve the issue quickly.

6. Holiday & Peak Season Shipping

During holidays or high-volume periods, carriers may experience delays.
Please allow extra time for delivery during:

Thanksgiving

Christmas & New Year

Federal Holidays

Black Friday / Cyber Monday

7. If You Need Help

We’re here for anything:

Tracking issues

Delivery delays

Address mistakes

Missing packages

Damaged items

📧 support@pulseandcotton.com
📞 +1 (714) 270-3274

Enjoy Your Product ❤️

We’re excited for you to experience your new massager.
If you ever need assistance, we’re only one message away.